This is a practice question for IELTS Writing Task 1 (General Training).
You should spend about 20 minutes on this task and write at least 150 words.
Writing Task 1
You have recently purchased a new laptop from an online electronics store. Upon receiving the product, you discovered that it doesn’t work as advertised.
Write a letter to the store manager. In your letter:
Explain the situation and describe the problem with the laptop
Express your disappointment and the inconvenience caused
Request a solution (e.g., replacement, refund, or repair)
Task Instructions
You should spend about 20 minutes on this task.
Write at least 150 words.
Do NOT write any addresses.
Begin your letter as follows: Dear Sir/Madam,
Sample Answer Outline
Introduction: State the purpose of the letter
Body Paragraph 1: You should explain the situation and describe the problem
Body Paragraph 2: Express disappointment and inconvenience
Body Paragraph 3: You should request a solution
Conclusion: Polite closing and expectation of a prompt response
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